Panasonic — Charging problem with P41 mobile purchased on[protected]

khulbe

from Gwalior, Madhya Pradesh

Address:

Guna, Madhya Pradesh

Dear Sir, I had purchased Panasonic P41 mobile phone from Ashish Communications Guna (MP) on[protected]. With less than four months into service, I am struggling hard to charge the phone as the charging process is getting interrupted quite often due to defective charging port. It may be worthwhile to mention that i own few phones of other brands too for the last 10 yrs and had never faced such a problem. Kindly arrange to replace the defective phone with a new one. (Rajeev Khulbe) D-15 NFL Township VIJAIPUR Distt: GUNA(MP) PIN 473111 MOB [protected]

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Panasonic India customer support has been notified about the posted complaint.

Mar 07, 2015

Updated by khulbe Dear Sir

As advised by panasonic customer care, i handed over my P41 handset (IMEI number [protected])to their authorized service center at Guna(MP)on[protected].

The charging problem was attended to and phone was handed over to me on[protected].But to my dismay,
i discovered that none of its SIM slotswas functioning after repair job at their service center.

My work place is far off from their service center and it is very difficult to commute to Guna.
Once again I request you to advise panasonic to replace the defective handset with a new one with full warranty.

(Rajeev Khulbe)
D-15
NFL Township Vijaipur
Distt GUNA(MP)
PIN 473111
Mob [protected]