Panasonic — cheating by panasonic service centre at patiala, punjab

Address:

147001

Dear sir
Sorry to inform you regarding big blunder done by your service center in patiala, address new patiala hospital, bhadson road, patiala.
I have panasonic plasma tv model th-p42x30d sept, 2011 make.
This got some problem and stop working. The current was passing and lights blinking.
I took this tv to your service center (Prabhnot electronics) and met your service person mr. Rajiv, he told me to left the tv and they will inform me. I took the photographs of inner view of tv panels and requested him to open the tv in my presence and before discussing cost no repairs to be carried out.
After 3 days he told that mother board is to be replaced.
I visited the service center and met rajiv ji, he shown me a plate and told this has to be changed. I asked him why he opened the parts, he told that without opening it fault can't be detected.
Without opening my tv, he was already having a plate in his hand and told me this is mother board and to be arranged. The cost of mother board is 10000/- and total cost shall be 18500/-
I got my tv back from him and when at home we rechecked the tv it was totally black out. We contacted rajiv ji and told that previously when we handed over tv to him the lights were brincking, now not. He asked us to bring the tv and my son visited
Rajiv and he told one ic was got blasted hence not working and when we change, he gave ic to my son.
Again today i brought tv to chandigarh from patiala and shown it to you some services, a multi brand service centre at sector 44a chandigarh.
On opening the tv, i was informed that the mother board has completely been destroyed with putting ic etc.
On the cross checking the serial no of plate, it was to my great surprise and shock that mother board serial number is not matching with the serial number of the original company fitted mother board.
I request you to kindly take the strenuous action against mr. Rajiv and panasonic service center and compensate me.
I will be taking legal action also.
The tv is in my wife name.. Harmohinder kaur.
Yours
Jkkalyan
1253, urban estate, phase-2
Patiala, punjab