Panasonic — Defective Panasonic AC received

Address:

Tap 2, House no.78, Ground floor,Delhi Jal Bord Model Delhi Jal Bord Model NEW DELHI, DELHI 110009 India Phone number: ‪9625385832‬

I feel cheated, as I got defective product. Please watch my video
attached . The noise of AC is like some tractor running in my room, I
am even not able to sleep with that sound. and some leakage is also
happening from the downside
Very first day at the time of installation I told the person why
its making noise, he told me that please because its new, please wait
for few days sound will reduce, but its sound increasing day by day.
from past few days I am trying to contact service engineer but daily
he is saying will come tomorrow. Finally I raised complaint to
Panasonic helpline, they sent service engineer and he told it will be
repaired some part is missing inside your AC they will repair. So you
can understand how it feels i[censored] purchase an AC for around 40k and
company open your new AC in front of you to repair it not replacing
it.
So please replace the defective AC or take that crap away because
its a torture I can even sleep. Please replace this defective product
or else I will escalate it to higher level. Its not good as a company
like Panasonic to cheat with your customers.

Regards,
Naveen/ Sara

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