Panasonic — Defective panasonic geyser

This is a REMINDER COMPLAINT

I Did not receive any call from PANASONIC.
I M GOING LEGAL NOW. Panasonic is not listening. The problem is witj the product and they r not accepting it. Blast type voice comes from geyser and PANASONIC is saying its normal and it comes in their geysers.
What a waste wuality product. Zero quality.

I dint get any help from https://www.consumercomplaints.in

I purchased PANASONIC digi duo geyser 15 ltr in end of december 2021.

To my surprise, when the water gets heat up, there are some weird voices coming from the geyser. When we open the tap, blast type voice is coming from geyser. Again and again.

I complained the cust care of PANASONIC ...complaint no. CA[protected] and engineer visited n he said it happens in every geyser of panasonic. He said to talk to his senior. I had a word with his service head and he did not accept and gave me the same reason that all PANASONIC geyser and every company geyser have this issue.
Then he said we can repair ur geyser and change the element.

Why would i get my geyser open when its a new one.
PANASONIC is just ignoring my complaint.

Does this type of products PANASONIC makes?

Water is also getting leak from the valve.

Also its giving electric shock.. its a life threatening situation and PANASONIC has not resolved it.

I want full refund of my money.
I want u to resolve this matter on urgent basis as it is a LIFE THREATENING SITUATION.

I have attached the video also.

I hope to get a RESOLUTION soon.

Thanks and regards
Richa
Contact [protected]