Panasonic — Defective product

Address:	Chennai, Tamil Nadu, 122002
Website:	www.panasonic.com

Sir, i purchased panasonic t40 mobile imei no. [protected] on 25th may 2015 but battery got drained out in april 2016. I visited noida sector 16 service center on 15th april for new battery/replacement. They told you have to purchase a new battery as it does not come under warranty. I agreed to purchase a new battery but for that they said you need to wait for new battery as panasonic will deliver to service center in 7 to 10 days. Even after 3 months today they have not been able to provide me a new battery. I visited multiple service centers for new battery but could not get. Now panasonic responded in july that you would not be able to get new battery as production of new battery is stopped by panasonic for this model. The new mobile is still out on sale on different online website, i am worried about my mobile as well as about other new buyers whom company is selling this mobile because new battery is not available with panasonic as they stopped production and neither it is available in market. I feel very much cheated by panasonic. Kindly ensure justice. Thanks!