Panasonic — Delivered a defect product

Address:	Chennai, Tamil Nadu
Website:	www.panasonic.com/in/support/contact-us.html

Hi,

I have bought a Panasonic LED 24" TV on 20th April, 2016 and hardly after 16 days i.e. on May 7th, 2016 the display was not working. I have raised a complaint to Panasonic customer care as well reg this and they sent me a service guy who checked the product and promised that the product is defective and it will be replaced within next 7 days.

But today is the 10th day after the visit of the service guy still I didnt get any revert from the customer care service center. Even if I call them for update there is no proper respince from them.This is how you treat the customer who bought a tv for 14k of his own money?

Please prioritize this request and deliver a new product of the same specification or refund the full amount at the earliest.

Thanks,

Aswin Suresh
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