Dear team,
I had purchased a ELUGA U (EMEI 1:[protected]/EME2 1:[protected]) mobile phone of your esteemed brand with too much enthusiasm. But after exactly 13 days the phone is not working as it is not getting switched on. Even after repeated attempts of starting the mobile handset by charging the device, all the efforts are in vain. After which, I have contacted your service center at Bhagalpur. At first they have told me that “your mobile has broken or your mobile has been drenched in rainwater” . But no such instance has taken place as I am very well aware of the particulars o[censored]sing such handsets. And now after 5 days, they are saying that “the handset has been sent to company and we are not able to say what will happen”. Kindly advice me that, why any will suffer after to buy a such types of handset.
Please see the matter and revert me .
Thanking you
kailash prasad
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