Panasonic — Faulty Mobile Handset sale by company

Address:

Vadodara, Gujarat

Rajeshkumar Joshi To mobile.[protected]@in.panasonic.com Jul 21 sir, I have purchased the panasonic mobile on 05/07/2015 from Ready phone Vadodara amounting to Rs.6606/-. On 10/07/2015 Friday night the mobile suddenly switch off and not restart. On Saturday & Sunday the Customer Service Centre is closed due to IDD/Rathyatra & Sunday. My son contacted on 20/07/2015 Monday and mobile hand set is taken over by your CSC for onwards sent to Company for repairing & tell them at least 1 month time taken. It is not understood that it is a mobile fault and your company is responsible for that, for 1 month what can i do without mobile. Kindly replace the same at the earliest please. Failure which i will compel to approach consumer forum for justice please. My mobile IMEI NO :[protected] My mobile No is [protected] Thanking You R D JOSHI