Panasonic — Faulty split ac

Address:

713324

I had purchased an ac of panasonic make on 23rd april, 2016 from sony mony electronics, neamatpur, district burdwan (Wb) being model no. Cs-uc18rky3-6 according to the bill, but according to the warranty card the model no. Is cu-uc18rky3-6.

Consequently it was installed by some semi skilled persons on charge basis, though your coupon say that installation/demo service is privileged service offered by panasonic.

I regret to say that the performance of the ac below par with other acs as i am not the first time ac user. The circuit breaker switches off frequently making abnormal noise during operation. Moreover when circuit breaker switches off, hot air is blown from the ac thereby making the room hot. Complain has been lodged with the dealer, but the same is not being attended to.

I hope this complaint of mine will be attended to at an early date.

(Saibal sinha)
Chasha para,
Near orient lodge,
Barakar-713324.