Panasonic — LED TV

Address:Thane, Maharashtra

Dear Sir, I have purchased a24 inch LED television from M/s G.K.ELECTRONIC AT VIRAR WEST on 26th OCTOBER 2014. Our LED TV is not work properly. every time popup Menu bar tools & No Video and No sound come to running condition. I have already resister our complain but no action to be taken. my complain no. is R[protected] ON 11.02.2015 TIL DATE TODAY NO RECSPOSE FORM PANASONIC END So, Plz take necessary action immediate. I am talked to Me Satyanarayan & Dawood Mohd. Khan on 20.02.2015 and panasonic Service centre at Synergy Enterprice Nala Sofara west - Mr.Manish both are given promise me to solving problm in 7 Days but till Date no response their end. iam calling many time panasonic call centre they are given same answer every time me. Plz take necessary action immediate Thanks & Regard's Suresh Nipane [protected]@yahoo.com [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I got a Panasonic TV led TH-50a410d on[protected] which gave technical issues which i did not expected from a new TV within the warranty term and the technician from Panasonic came to fix the issue. Hence i contacted Panasonic customer service and reported the issue and they sent a service Technician on 01-04-15. But still now[protected] the complaint has not been solved .I really got fed up and i should be compensated a new tv for this inconvenience along with the product. My wife as being media person she would recommend this issue seriously. (complaint no R[protected] dated[protected]
I have bought LED TV of Panasonic (32SV6D) on 06.09.14 (Bill copy attached). some problem has been noticed in TV and a complaint was lodged on 19.04.2015 vide No.R[protected]. On 20.4.15 one service engineer came and after checking he told that you have to pay Rs.15000/- payment for repairing. I said that it is in Guarantee period why should I pay for repairing charges. But he said that you will have to pay Rs.15, 000/- otherwise i will not repair it. And he went thereafter without repairing my above said LED TV.
Please tell me what should I do now.
I have bought LED TV of Panasonic (32SV6D) on 06.09.14 (Bill copy attached). some problem has been noticed in TV and a complaint was lodged on 19.04.2015 vide No.R[protected]. On 20.4.15 one engineer came and after checking he told that you have to pay Rs.15000/- payment for repairing. I said that it is in Guarantee period why should I pay for repairing charges. But he said that you will have to pay Rs.15, 000/- otherwise i will not repair it. And he went thereafter without repairing my above said LED TV.
Please tell me what should I do now.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information