ADVERTISEMENT

[Resolved]  Panasonic — Microwave oven turntable glass not replaced even after calling and complaining the customer care services

I, Abhijit Das had complained regarding my broken case of microwave oven turntable glass to Panasonic customer care and was told that it be taken care of as my product is under warranty period.
The local service center guy then called and asked for product ID so that they can order the glass and informed me that I will be charged for that. I agreed and asked to replace and repair my product as early as possible.

It has now been more than three weeks and still my issue is not resolved. I called Panasonic service center again and again but the situation is still the same. I called the local service center guys but they don't even bother to pick my call.
My complaint number is: R[protected]

Kindly help resolving my issue.
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2020
Complaint marked as Resolved 
Today technician visited and resolved the issue.
Dec 08, 2020

Complaint Status

Panasonic India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Panasonic India
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    1798
    Pending
    0
    Resolved
    258
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View Full Information
    ADVERTISEMENT