Panasonic — Mobile | |||
Hi, Near about 8 month back purchased a panasonic gd25c mobile phone. at the very beginning which was working fine. after a month start giving white screen in between, while end of the call, after a week giving white screen even at the time of call also. then after a month its start giving some software updating screens. finally which got full dead on 7th month. When i given the phone for servicing on iQor mg road gurgaon (panasonic authorized service center) on 22nd December 2015. A lady named Vineeta, she agreed to provide my phone back within 7 to 10 days. On 4th Jan 2016 when i contacted they informed they need one more week. Same time when i contacted panasonic customer care. they where saying the phone not reached there head office for servicing. Still these days there was no response from iQor service center or even JainaIndia or from panasonic. Now a days no one is responding my calls too. contacted the following persons Mr Kapil (Floor superwiser - panasonic customer care) Mr Neeraj Gupta (Floor superwiser - panasonic customer care) Mr Madhu (Floor superwiser - panasonic customer care) Mr Rohit tomar (from Jainainida - area service manager) Mrs. Pooja ( Kashyap Manager Escalations - Jainaindia) Mrs. Vineeta Choudhary (iqor - panasonic service center gurgaon) Mr Tarun Kumar (iqor - panasonic service center gurgaon) Worst servicing worst support waist for money Was this information helpful? | |||
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Panasonic India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
The following persons should provide the service and they are not providing the service properly. they keep my handset with them only
Pooja Kashyap Manager- Escalations
E mail:- pooja.[protected]@jainaindia.com
Tarun Kumar
iQor Aftermarket Services (formerly Jabil Global Services)
M.[protected]
Pooja Kashyap Manager- Escalations
E mail:- pooja.[protected]@jainaindia.com
Tarun Kumar
iQor Aftermarket Services (formerly Jabil Global Services)
M.[protected]
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2013
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Resolved
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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Jaina India — Panasonic Mobile Servicing
Hi, Near about 8 month back purchased a panasonic gd25c mobile phone. at the very beginning which was working fine. after a month start giving white screen in between, while end of the call, after a week giving white screen even at the time of call also. then after a month its start giving some software updating screens. finally which got full dead on 7th month. When i given the phone for servicing on iQor mg road gurgaon (panasonic authorized service center) on 22nd December 2015. A lady named Vineeta, she agreed to provide my phone back within 7 to 10 days. On 4th Jan 2016 when i contacted they informed they need one more week. Same time when i contacted panasonic customer care. they where saying the phone not reached there head office for servicing. Still these days there was no response from iQor service center or even JainaIndia or from panasonic. Now a days no one is responding my calls too. contacted the following persons Mr Kapil (Floor superwiser - panasonic customer care) Mr Neeraj Gupta (Floor superwiser - panasonic customer care) Mr Madhu (Floor superwiser - panasonic customer care) Mr Rohit tomar (from Jainainida - area service manager) Mrs. Pooja ( Kashyap Manager Escalations - Jainaindia) Mrs. Vineeta Choudhary (iqor - panasonic service center gurgaon) Mr Tarun Kumar (iqor - panasonic service center gurgaon)