[Resolved] Panasonic — Mobile P 55

 
9 Reviews
Kanpur, Kanpur District, Uttar Pradesh, India
 Ashish Massey
Bought above mobile from Singhwai Mobile Store, Somdutt Building, Kanpur.
Date 11/1/16
Found defective and given to DKG Software and Service Centre, Somdutt Building
Kanpur Date 10/2/16.
Till date they have not repaired the mobile and given back to me.
Today is 23/2/16.
I am in strong need of mobile.
Please see to it.
Complaint marked as Resolved Feb 24, 2016
THE PROBLEM IS NOT RESOLVED. THE COMPANY HAS SHOWN NO RESPONSE FOR THE PROBLEM. THEY NEED ANOTHER 25 DAYS FOR REPAIRS . PLEASE DON'T WRITE THE PROBLEM IS RESOLVED.

Complaint Status


[Feb 22, 2016] Panasonic India customer support has been notified about the posted complaint.
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

Please provide my mobile or replace it with new as I am in strong need of mobile.
Panasonic mobile is having very poor services in Kanpur
worst mobile services they keep it for many days. They don't care for customers.
Poor services in KANPUR.
Please provide my mobile or replace it with new as I am in strong need of mobile.
The Service Center is not equipped in Kanpur. They say they will take another 25 days to repair.
I am in strong need of mobile.
The Company is not concerned with the problems of the buyer. They don't bother to contact the service center for quick services. Still 25 days they need to repair. The mobile bought before two months need so much time for repair.
The Company is not concerned with the problems of the buyer. They don't bother to contact the service center for quick services. Still 25 days they need to repair. The mobile bought before two months need so much time for repair. If the Company is having good moral they should return the money or replace with new one.
Panasonic mobile company has no concern for the customers, I am asking service center for the status of repair, till date they need still 25 days for repairs. Very poor after sales service. It was given to service center on 10/2/16.

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    Customer satisfaction rating
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    Complaints
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    Resolved
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    phone
    +91 22 2230 1952
    location
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    Panasonic - Mobile P 55