Panasonic — mobile phone

Dear sir, i m ramandeep kaur. I bought a panasonic smart phone t41 on 6 feb 2015.It has overheating problem. so i submit it in panasonic care yamunanagar state haryana on 24 march 2015. till today i dont get my phone. I am very depress. I am working girl. I need phone. But I am not getting my phone. Today is 25 may. its more than 2 months.Kindly look into this please i request you. imei no [protected] job sheet no KJASPHR162315K3912 thanx ramandeep kaur Phn no [protected] dist yamunanagar state haryana country india