Oct 26, 2015
Updated by GH Dobariya vinod jain
panasonic india (Vinod Kumar
Contact-[protected]
Mail ID- vinod.[protected]@jainaindia.com) who is contact paresh sorathiya [protected] (customer) send mail for this case, which is given details bellow
Helpline
AttachmentsOct 21 (5 days ago)
to me
Hi Mr. Sorathiya,
Thank you for contacting
Panasonic email help line support.
We have forwarded your case to concern department .
We would request you to contact the below mentioned
person for the better assistance in your case :
Name - VINOD KUMAR ( Area Service Incharge )
Mail Id - vinod.[protected]@jainaindia.com
Please feel free to get back to us for any further support.
Please contact us on voice support team at Toll free number [protected]
Thanks and regards,
Neha
Panasonic Helpline
[protected]@in.
panasonic.com,
Date:[protected]:43
Subject: Fwd: Worst mobile and service provider company in india
paresh sorathiya
[protected]
JOB NO. : KJASPGT050615PI7516
BILL NO. : YAS1-MOBILE-114
DATE NO. : 04/06/2015
IMEI NO. : [protected]
also sent a photo of job card and 5000 payment receive by yas telecom with signature.
when i give phone it is only crack but after this matter when i got phone back my phone is totally broke as you see in photo.
Gaurav Dobariya
to vinod.kumar
Vinod Kumar
Oct 22 (4 days ago)
to me
Ok
Let me check update you by tom.
Vinod kumar (SSI Gujarat)
Gaurav Dobariya
Oct 23 (3 days ago)
to Vinod
if you got any answer tell us, or if you only want to know the situation and not taking action also tell us because we are tired from
panasonic india.
As per information received from service center/ Due to delay in arrange spares, you have taken back your h/set and Cash also.
So if you want to get your product repair pls. login your complaint at service center.
I will try to resolve ASAP.
Thanks & Regards
Vinod Kumar
Contact-[protected]
Mail ID- vinod.[protected]@jainaindia.com
From: Gaurav Dobariya [mailto:gaurav.[protected]@vesindia.org]
Sent: Friday, October 23, 2015 10:58 AM
To: Vinod Kumar
Subject: Re: job bill no. of paresh sorathiya
Gaurav Dobariya
Oct 25 (1 day ago)
to Vinod
Paresh Sorathiya
[protected]
i think that is not solution, i have confused that what to do., ?, who can trust on your service provider, what is gaurantee that my phone is compleltly repaired? now at this time you making us fool. i have to do complaints in consumer court, i think that you taking action against yas telecom and give satisfaction to customer but you said that they will repaired my phone after this worst experience . what do you want from us.? we again polishing them for their mistake. totally waste of time talking with you. they have to sorry and for their worst behavior. and you suggest us to go back for them. how cheap your
panasonic india policy.? how many rupees get you from yas telecom? for giving information about this case.? you are not only one
person who behave like this, there are many more like corrupted officer in all company. say to your senior officer that you are greedy not we are.
today 26/10/2015 12:03 pm i paresh sorathiya [protected]
send details to
panasonic india helpline of this case. they are again said that go to their service center in surat to repair phone, i already faced worst experience from them . they have no solution for this, they are not taking any action against yas telecom . when my phone is in warranty they have no parts for their products and behave like no responsible for their customer. one time you purchased their products, they are not giving any answer then why they sell products in market if they have no parts. this is scheme of making customer fool.
in consumer complaints 644 complaints are pending and till they are selling cheap quality products . must take action on this co. because not even i but many customer is facing problems against
panasonic india.
Post your Comment