Panasonic — Mobile replacement

Website:Panasonic.com

Sir, this is anurag sinha who bought panasonic eluga L on 26/06/2015. After 3 days of my purchase my mobile got overheating problem i got it debugged at service centre . Then after 1 month that is on 29/07/2015 it got dead and the service centre sent it to h.o. for repair . I recieved my phone back on 28/08/2015 and still it was not working . I had to submit it again on 31/08/2015 service centre whose job sheet no. KJASPUP344815PI47427 and demanded replacement . Since then I have not recieved my phone inspite of numerous emails and calls to customer care I have not recieved any satisfactory answer. I want to getmy mobile replaced or please guide me the process to do so.
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2013
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information