[Resolved]  Panasonic — Mobile set Panasonic T-41 mobile set IMEI NO:[protected], CHAR NO: 3792

Address:

Lucknow, Uttar Pradesh

Sir, We have purchased a Panasonic T-41 mobile set IMEI NO:[protected], CHAR NO: 3792 for Rs.7500/- from New Fair Business centre, Alambagh Lucknow on 28.09.2014. Sir, a crack was developed on screen due to accident. On 30.11.2014 I visited your Authorized Service Center, Krishna Nagar, Lucknow and handed over the set to them for repair/replacement of part. They assured us that the set will be repaired within 30 days and advised us to collect the set on time. Inspite of visiting them time and again they informed that the parts of set are not available with the company and we have sent your set to H.O. for repair/replacement. Sir, due to non availability of Mobile phone I have to purchase a new set from LAVA (company) and I was forced to spend Rs.8, 300/- for the same, it is due to bad service of your organization. Tarun Kumar Agnihotri, HNO:c-125, SECTOR- D, LDA COLONY, KANPUR ROAD, LUCKNOW 226012, Cellno:[protected], email: tarunk.[protected]@nic.co.in