Panasonic — Ms. Ashwathy residence at Kochi, Kerala, serviced by Harpreet Bhogal, Panasonic Bangalore.

Address:

Indiranagar, Bangalore

I am Ar. Alex Jacob, practicing in Bangalore. I have recommended Panasonic kitchens to a few clients in Bangalore and based on my experience with them, I recommended Panasonic Kitchen to my client Ms. Ashwathy, in Kochi Kerala.

The kitchen is installed, without the sink tap and under cabinet lights. Panasonic claims it is missing from the site. It was not specifically handed over to my client and signed off for safe keeping, and my client is completely clueless of it's whereabouts. As of today, Harpreet has refused to make arrangements for these items and says it is not her responsibility if they are missing.

There is also a case of an additional shelf being installed by error, and to date it has not been rectified, so much so, I am getting it done by my contractor.

It so transpires that Panasonic is refusing to take calls or respond to mails. This is absolutely appalling and I have completely lost faith in the company. You are behaving like a small time company based in India, with no regard to your reputation.