Panasonic — my ac not working properly and your service representative not responding

Address:

Jaipur, Rajasthan, 303012

I purchase new panasonic ac last month. But in last five days it is not working properly and ac is not starting in first attamp. My ac start in 5 to 6 attamp.ac cooling is too low.ac compressor automatically off after few time.

When i complain about this problem on your customer. They said service representative reach in next day. Today is completing 5 days but your service representative not come.
Is it your service?