Panasonic — My split air conditioner not working properly since 2 months and panasonic not solving the problem though in warranty period

Address:

Chennai, Tamil Nadu

I purchased panasonic 1.5 ton 3-star air conditioner on 2 july 2015 and it has given warranty of 1 year. since last two months i am complaining to panasonic customer care for the issue; the customer care help desk responds very well and they try to contact and rectify the complaint through local service centre of Chennai (Tamilnadu) however chennai service centre just tries to manipulate the things and gives nonsense excuses but not solving the problem. They dont responds to telephonic communications well too. Everytime i approach the central office and through them i have to contact them. this is repeated almost 6 times in last two months but the problem is at it is. i dont have idea how to rectify the problem. It seems panasponic just delaying to waste my time so that the warranty period finishes and then they can grab money from me to solve the problem with the AC. Kindly rectify the problem. my contact details. dr pruthviraj puwar (phone +91-[protected]) mail ID; [protected]@yahoo.co.in