Panasonic — New Tv Display is gone just by finger touch - Low quality Glass

DollyD

from Bengaluru, Karnataka

Oct 17, 2022

Address:

Austin Town Bangalore Karnataka

I had purchased a New LED Tv 43 inch on 15th Aug 2022 on a EMI basis, We had did wall mounting for this tv. On the 20 th day we tired to change the TV direction - The glass started breaking from inside and 90 % of the display is gone. When i called the service team they are charging me Rs.21, 000 for display change when i have taken the warranty for 2 years. My TV is just 1 month old. Y should i pay money for the display - If the glass quality was worst.I need help regarding this, Please someone help me. I need replacement of Display change with no cost. I will not do any EMI payment till the issue is reoslved.

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Panasonic India customer support has been notified about the posted complaint.

Oct 28, 2022

Updated by DollyD Worst Service from Panasonic - The Service person is just minting money and cheating customers to get incentive. We the customers have to suffer for no fault. Waste of Warranty for 2 years for the TV.