Panasonic — Non availability of panasonic p66 mega battery

Address:

Palwal, Haryana, 121102

Dear sir,

I bought panasonic p66 mega mobile in february. After one month, there was a problem in charging. When i showed to panasonic service center, they told that battery needs to be change as there is a fault in battery. Due to non availability of battery, they placed an order for battery and said that it will be available within 30 days.
Now it have been more than a month and i still did not receive the battery. Last week when i call to the toll free number [protected], they said battery has been dispatched and i will get within 6 days. But i haven't received. Again after 7 days when i call today, they are again saying the same thing that battery has been dispatch and i will get within 6 days.
I want to know the exact status of my complaint as it has been more than a month and still it doesn't get resolved.
My job sheet no. Is kjasphr098416pi38923.

Hope to get a solution soon.

Regards,
Abha baral