Inspite of my repeated talsk with the customer care executive at Bhubaneswar & in your toll free no the installation of AC could not be possible. Even though the mechanic contacted me to come at 1 p.m. for installation but did not turn up.Again at 2 p.m. I contacted the mechanic who was on lunch and told me to come at 3 p.m. but did not turn up and even did not respond to my phone call.This sort of poorest customer service is not expected from a branded multinational company.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Panasonic India customer support has been notified about the posted complaint.
I hv submitted a compaint 20 days back for service...and the tecnician has nit turned up. The service manager Mr. RAJENDRA (mobile [protected]) is very rude and every time he says some one will come and no one is coming. This is happening since last 20 days...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I recommend not to ...