Panasonic — not replacement. very poor service

Address:

Kolkata, West Bengal

Very very poor service. I was deposited my handset, model no panasonic p55 max. The problem was dead. And your executive told your phone is dead, we replaced the handset. But after few days they are told by mistakely your phone is not possible to replaced the same model (P 55 max) for some issues. Then they offered me the updated versions elluga ray 700. And rs 2967 /- amount is required. I was paid this money.
But now i am still waiting for this handset. Deposit date 24/04/2018.
Two months!!! It is very very very bad. Pathetic service not expected from panasonic'.