| Address: | Kolkata, West Bengal, 700030 | | Website: | www.mobile.panasonic.co.in/servicec.html |
Sir,
I have bought Panasonic Eluga Switch mobile on[protected] from shopclues.com.IMEI-[protected].I bought it for its great features and my trust for the brand Panasonic.I have to go to an authorized service center named Techno Care(ph no- [protected], address-Anand Apartment, 413 Jodhpur park, kolkata, West Bengal) to solve as the start button wasn't working.They solved the problem and returned me the phone on[protected].That day i found some black tiny marks at the right top corner of my mobile, i went to the service center and they told me my mobile display is damaged for some unknown reason and inspite of it was within warranty period i have to pay above 9000 Rs.My mobile has no physical damage or exposures to water from my side, the outer shell is intact.I found the above mentioned service center‘s lack of knowledge and care is reason for the damage that my new phone is unusable.Please take necessary step against Techno Care-the Panasonic service center and either rectify my phone or replace it.Being a regular customer for the brand ensure my trust and love for Panasonic India.I believe the problem will be addressed on priority basis from your side without the involvement of consumer forum from my side.Thanking you.
Regards,
Sudipta Chakraboty
Lecturer
Ph no-[protected]\[protected]
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i will purchase panasonic eliga i2 in pondicherry on the mobile zoo mobile shop on[protected]. my mobile having problem with display on[protected] and iwill give the mobile to recommended service center but till it is not responsible so i want refund for that mobile price is Rs 7100.