Panasonic — panasonic india refused to replace my washing machine

Address:

Gurgaon, Haryana, 122002

I have purchased the panasonic washing machine model na-w78h4rrb bearing serial # 173dmsr00010 on 5th of june 2017. The day i purchased the washing machine it started giving me trouble every 15-20 days. Every time i complaint about the same there mechanic comes and starts the machine then after 15-20 days washing machine brakes down. Now 20 months have passed and i am fed up with this problematic washing machine. I wrote to panasonic india that after so many repairs the problem of brake down is still there so requested them to replace the machine. For this they said that they will carry out the repairs but they can't replace the washing machine. This is absolutely breach of trust. I have paid rs. 12700 for buying washing machine and not for such faulty machine which doesn't work for a fortnight without trouble.
You are requested to please insure that i get the complete new replacement of the same.

Regards,
Gopal agrawal