Panasonic — Panasonic p81

Address:

Darjeeling, West Bengal, 734005

Dear sir/madam,
I got your replaced old phone in December 2015 as swap and I am using the phone right now.But yesterday when I faced some problem in the phone I took it for repairing I came to know that replaced phone is P 55 instead of P 81.
How can you Cheat me in this manner by providing me degraded phone as replacement and that too without my knowledge.
Panasonic being a good international brand can be a cheater is unimaginable.Being a lover of Brand Panasonic I am feeling helpless right now.For your information I want to inform you that I have lots of appliances of your brand and I choosed P81 for because I like Brand Panasonic.
Your Customer care official are also not helping me and also they are arrogant.

Please give me proper solution to it .

Regds
Anand Sureka

Sureka Sadan, Mukunda Das Road,
Milanpally, Siliguri-734005
Mobile:[protected]