[Resolved] Panasonic — Poor after sales service

 
3 Reviews
 Ashish Massey
Panasonic Company is giving worst after sales service. Within one month of purchase it went out of order. Sent for repair in Company Registered service Center. DKG software and service solutions, Somdutt Building, Kanpur on 10/1/16. They say another 25 days will take from today i.e. 24/2/16.
Company is very irresponsible for After Sales Services. Products are also not up to the mark.
REQUEST : EITHER COMPANY REPAIR IT SOON OR REPLACE IT WITH THE NEW ONE.
Complaint marked as Resolved Feb 24, 2016
No response from the company. The problem is not resolved. They are still asking to wait for another 25 days. The company is having no concern for the customers. I need a mobile. either company repair it soon or replace it with the new one. PLEASE NOTE THE PROBLEM IS NOT RESOLVED.

Complaint Status


[Feb 23, 2016] Panasonic India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

very poor quality of mobiles. Panasonic Company is providing in India. They should stop selling it.
Panasonic company is not bothered about my complain. No response from the company.

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    Customer satisfaction rating
    3%
    Complaints
    1496
    Pending
    24
    Resolved
    30
    phone
    +91 22 2230 1952
    location
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    Panasonic - Poor after sales service