Panasonic — Poor handling at service center

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Panasonic,

Please work on your customer handling as very poor services are there in many cities including Chandigarh and Noida. I have been to Noida service center few days back on the address mentioned on your website(i.e sector 27, noida) and no one was there to entertain finally I searched for another Panasonic service center in another sector 15, ''Shubham telecom" today I received my repaired phone back after 15 days when I just said to the customer care representative to just verify if my issue is resolved or not she simply said it is you pain to check and it is not to be verified at there end more over there are many customers visiting there but there is staff of only 2 people there to handle them. Really very disappointed Panasonic is a big name but very poor customer handling and very poor service centers.

Regards
Suraj Kamal
Mobile:[protected]
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    +91 22 2230 1952
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    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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