Panasonic Refrigerators — Very poor customer service,very bad experience about Service
V
vinod sharma kota
from Lucknow, Uttar Pradesh
Website:
www.panasonic.com
Dear Sir / Madam,
I had purchased a refrigerator from a your company in Feb-14.
Since 19-Sep-15 it has stopped cooling. We made first *complaint on
20-Sep-15 vide request No.R[protected], *subsequently on 28-Sep and 29-Sep
as the response is not satisfactory at all*. *
*The service engineer who attended the request after lots of followup,
attached a local part (fan) without our knowledge and the issue still
persists.* This is quite disappointing to receive such low level service
from a reputed company like yours.
Pls send an engineer who has good knowledge about product and is efficient
to fix the issue. You can understand how difficult it is to manage without
refrigerator.
Looking forward to hear from you soon.
Regards,
*Vinod Sharma*
*Kota - Rajasthan*
*M: +91 [protected] / [protected]*
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