Panasonic — regarding 1.5 ton split ac servicing

Address:

Customer details Ramashraya Singh,Gopeshwar Nagar, Chapra-841301, Contact No-9430072773,9523106777

My panasonic split ac. I would like to bring into your notice that after attending service on dated 14th june 2019 again ac was not giving cool air. The service center was contact and he informed that ac can not be repaired at home and taken the indor unit to the service center. After week period the service center informed verbally that again i have to spend rs 16000.00 for repairing of condenser and other items. It is really shocking for us. I am taking you two years back when we purchased the panasonic 1.5 tone ac from m/s prakash electronics, 77 hathua market, chapra. Bihar. It worked in the summer of 2017 and when we started again in 2018 summer the ac was not giving cool air, when informed to authorised service center they informed that warranty of ac is already lapsed and gas has to be refilled. The gas was filled on 22nd april2018 and again in the 2019 summer, ac not giving cool air service engineer visited and checked everything and informed that again gas has to be refilled. Gas was refilled on 14th june 2019. After that has happened i have already mention in the above.
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Kumar pradeep
Kumar pradeep brief description of ac panasonic split ac, model no. Cs-uc18sky3r, serial no.[protected] customer details ramashraya singh, gopeshwar nagar, chapra-841301, contact no-[protected], [protected]