Panasonic — Regarding for smartphone

Address:

Gurgaon, Haryana, 122103

Dear sir,
I purchased a Panasonic Eluga S in the month January 2015. But from the month of November to December am facing network with the set. Display problem (white sport in display and batrrey charging problem) So I consulted with the Authorised Service Centre at Fridabad and they suggested me to send it to the company. Accordingly I submitted my mobile set at the Service Centre on 23 January and the company got it on . From thereon I am regularly contacting with the Customer Care they informed me that I would get the set within 15 days. But till date (23/02/2016) I have not got my set back. Whenever I asked about they just inform me that it's under repair and tell me to call 3/4 days later. Again and again they murmur the same words. Then being desperate I contacted with the Service Centre at Fridabad. He is also giving so many excuses and whenever I contact with him he is always saying the same words "I am sending your set today or tomorrow". Now-a-days he does not receive my call. So I have decided to go the Consumer's Forum and am going to lodge a complaint against the company. I am suggesting everybody not to purchase any kind of Panasonic product - it's totally wastage of your money. And now I am not ready to repair .panasonic services is very bad service .I want to only replacement my phone.so pls replace my phone between one and two days. Your service is very bad service.
My job sheet no: is KJASPHR098116PI37067 and IMEno.[protected]
And sorry to say u that i am totally unhappy with Panasonic service.