Panasonic — Remote is not working

Address:

600024

Sir,
I am a Panasonic customer and I am always using your all products,
I purchased a LED T.V from your distributors show room at Chennai .
The Model no TH-32c400D Sl, No, ISIDX10966 and date of purchase
is 6/08/2015 .
My remote is not working and i enquirers about the warranty I am not
got satisfactory reply .please look in to it and replace the defective
remote as early as possible .

Regards,

sivaraman.