Panasonic — Repair is not being attended

Sir, i purchased a Panasonic split ac 1.5 ton 5 star on 27/03/2023 it got delivered on 31 march 2023 and now it got faulty. I have called customer care for rectification of same but i am tired of calling them again and again its not being attended since last 48 hours whereas they assure to attend the service within 24 hours, neither they are giving proper response. I request you to intervene the matter and take action to rectify the matter.