Panasonic — Repairing of mobile phone panasonic eluga s

Address:

124001

I have purchased Panasonic Eluga S5 from Dashmesh Khalsa Mobile vide bill no. 29002 on 8/12/2014 bearing I.M.E.I. [protected]/[protected] of amount 11, 300/-.
The mobile was hangout in the month of March 2016.I go to your authorized service center, after inspection they told that the mother board of the phone is defected and the same was replaced in Rs. 2000/- with three months warranty on 11/4/2016. when I insert the SIM in the mobile they are not responded.
I next time visited the mobile again deposited in your authorized service center, the same was delivered almost in one and half months. during this i contacted many times your customer care. but no satisfactory response has been received. After this delivery the mobile battery was stop charging.
I again visited your service center, the same process was repeated they kept phone with them and delivered in 7 -10 days. after delivery of the mobile there was the same problem of inserting Sim was not repaired,
I again visited your authorized service center the mobile, they again kept phone again with them on 12/05/2016. They didn't delivered the phone till date i.e. 29/6/2016.
During this long process of repairing of mobile by your company or service center I also purchased a new Phone of worth Rs. 15000/-
I have faced many problems physically, mentally as well as financially. the warranty also provided by your service center also expired during the long process of the the repairing. so it my last and final ultimatum to your company to provide me the phone as possible as early. otherwise I shall move to the Hon'ble Consumer Court to seek justice.
Akanksha
D/o Dr. Anil Kumar,
H.no.1923/20, Dr. Ambedkar colony .Rohtak.
Mobil no. [protected].