Panasonic — Service & spare parts availability

Address:

Kolkata, West Bengal, 700034

Please note that my television of model no. tc-21fj20c is crt flat screen tv and was not working for last 2 weeks. i have registered a service call (regd. no. : lcd-ledisr[protected] and an service engineer from m/s induja home solutions came to attend the call but without examining the television he told that spare parts are not available whereas when we again call atcustomer care, customer care executive told that spare parts are available.

Kindly do the needful accordingly and treat this matter as urgent