Panasonic — Spent Rs 3000 on multiple repairs to Refrigerator. Still not working | |||
Dear Panasonic India team, I bought a refrigerator NABT263 SS2N around a year and half back. Over the last three months it has not been working. We have made multiple complaints to the Customer Care Center. Every time a person from the service center Hi-Velocity comes and says a particular part has gone bad and charges us money for it. We have spent Rs 3, 000 so far, have three different technicians visit us. Surprise Surprise the technician who visited today says the Power Circuit Board has gone bad. Seems like we will buying the entire fridge again in installments. Can you help? My service request number is[protected]. Was this information helpful? | |||
 4 Comments | |||
Comments
This is really funny. My fridge had created problems since its purchase. They replaced with other piece but same problems are visible in the new piece as well.
They told me to use a stabiliser and I purchased Logicstate as per their advice. Panasonic says that its refrigerators work at 230-240 V. I took them to Logicstat workshop at Faridabad. Logicstate informed that its stabiliser gives output of 220+/- 10% i.e. 200 to 240 range. Now they say all stabiliser in India are bad.
They have not provided me a solution to my problem in last 5 months of purchase.
Satish Mohan
Cell: [protected]
They told me to use a stabiliser and I purchased Logicstate as per their advice. Panasonic says that its refrigerators work at 230-240 V. I took them to Logicstat workshop at Faridabad. Logicstate informed that its stabiliser gives output of 220+/- 10% i.e. 200 to 240 range. Now they say all stabiliser in India are bad.
They have not provided me a solution to my problem in last 5 months of purchase.
Satish Mohan
Cell: [protected]
There is real problem with the Panasonic Refrigerators, where the mother circuit boards are consistently turned to be FAULTY.
Their technicians every time mentioned very coolly that voltage fluctuation is causing problems.
Why Panasonic India is using substantial downgrade quality of product in India, which are very prone to power fluctuation even by installing voltage stabilisers ??
Panasonic India, should stop such kind of Business in India.
Pradip Kundu
Their technicians every time mentioned very coolly that voltage fluctuation is causing problems.
Why Panasonic India is using substantial downgrade quality of product in India, which are very prone to power fluctuation even by installing voltage stabilisers ??
Panasonic India, should stop such kind of Business in India.
Pradip Kundu
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
14%
Complaints
2014
Pending
0
Resolved
280
+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
View all Panasonic India contact information
They told me to use a stabiliser and I purchased Logicstate as per their advice. Panasonic says that its refrigerators work at 230-240 V. I took them to Logicstat workshop at Faridabad. Logicstate informed that its stabiliser gives output of 220+/- 10% i.e. 200 to 240 range. Now they say all stabiliser in India are bad.
They have not provided me a solution to my problem in last 5 months of purchase.
Satish Mohan
Cell: [protected]