Panasonic — TV Panel Spoilt - Asking for 29000 for a TV of 47000
M
MAK8989
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
Model Number - TH-L39B60D
Date of Incident - 5th July 2015
Technician Visit - 7th July
Estimate Provided - 9th July
Job Number - R[protected]
I had purchased a Panasonic TV on 18th May 2013. The product warranty expired after 1 year and it has been 2 years and 2 months since I purchased the TV. I had issues with the panel and when the company technician he said the panel is spoilt and I have received an estimate of 29000 rs. from the service centre.
For a TV that has been used for just over 2 years, why should I pay almost 65% of the price of my TV again? I know some parts are more expensive than other parts but 29000 for one part? I request Panasonic to replace this part for free as the TV is still very new.
Regards,
Assad Ulla Khan
[protected]
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