Panasonic — Very Poor Service and Zero Customer Satisfaction | |
With great disappointment, I am saying your mobile phone and repairing service are not upto the mark, It has hardly been an year and I have faced many problems in hand set and now my phone's touchscreen is not working properly also sound is very slow which give difficultly at the time of talk/call. Hence I have given my mobile phone to Panasonic Smart Phones service centre at Vasundhara for repairing on dated 29-July-2015 at Shubham Telecom
Job Sheet No. KJASPUP444715PI3842, the set is under warranty period, My Mobile Set is Panasonic T41, EMI Number is [protected]
till today, my mobile phone is under repairing in your head office this is the current, my handset is in Panasonic service centre from almost 2 months this is the service you are providing to your customer. Please look in to this matter and make a customer friendly services.
I am totally unhappy with the SERVICE of Panasonic Company. I have started to tell all my friends, colleagues and relatives to not to buy any product of Panasonic since they are not good service provider. I am not going to buy any Panasonic product in future.
Customer care number and The manager are always busy. If any case, call connected then the call was transferred to senior but went unanswered I have waited upto 30 min.
To my utter surprise, i have never seen such a poor or worst service of any mobile company.
Already two months have been passed and mobile is under repairing I don’t know how many months will you take to repaire my mobile.
So, request you to take an strict action against my complaint and provide my mobile phone ASAP. Was this information helpful? | |
Panasonic India customer support has been notified about the posted complaint. | |
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+91 22 2230 1952
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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