Panasonic — worst customer service

Address:

Thane, Maharashtra, 421201

I have given my panasonic eluga note mobile in normal physical condition to dombivli service center acs sun enterprises o 25th sep 2017 under warranty period. There was touch screen issue in hand set. Work oder no is dbd/ps/17/00409. On 6th i have recieved my mobile but mobile was got locked after inserting sim. They unlock the mobile but on off button was broken by them. Actually they have broken the on off button during repair of mobile but have fixed temprarery from inside when i told them on off button is not working the concerned person told that on off button lies like that only, it has not broken, it is in proper condition. But when i denied to take my mobile then they changed their statement that button has broken and they will not repair that as it is not under warranty period and part is not available with them and told me to use broken button only. After arguing they again fix temprory from inside. Now they are blaming that i have broked that button. Actually they use very carelessly mobile during repair. I have seen on 25th sep while submitting my mobile, in front of me they were dropping my mobile parts here and there. Now they are telling that mobile repairing may takes 25 days that also not fix may be more than that and it will be chargeable. They really provide worst service. Why i ll pay as it in not my default. Close this type of service center. From starting only they were trying to charge me. Please look into the matter seriously.