Panasonic — worst quality of mobile

Address:Ahmedabad, Gujarat

Dear Sir/Madam,
I had purchased a Panasonic Eluga Ray 700 smart phone on[protected]. During first 10 months for 3 months my phone was in you service center only due to problem in my phone.
First during june-2018 ending the problem raised Even if the phone is in Normal Profile & Ringer volume is high it doesn't ring when someone calls & even videos don't get played. They kept it in service center for 20 days yet after 1 week same problem raised & then after I had given it in service center but no results the problem remaied the same. I again given it to service center this way out of 10 months the phone was in service station for almost 3 months. During February 2019 again same problem occurred.
As a result they replaced the phone.
Although it taken 1.5 month in service station again. From 09th April to 22nd May. But the new handset got the same issues on 7th June-2019 !
Even on online platform where it is available 48% customers are not happy with the phone & most of them are facing quality related issues.

Please help me as I totally lost my money in this product.
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    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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