Panasonic — wrong installation and water leakage from indoor unit during rain.

Address:

Kolkata, West Bengal, 700104

I, mr. Sahadev maikap have purchased one split ac (Panasonic cs-us 18ky/1.50 ton, invoice no. Bl/sa/1617/18500) from great eastern, behala branch on 28.1.2017, after that service boy come from i. K. Enterprise, baruipur, malancha, kolkata-145 and installed the ac.
After installation, we have faced some problem such as during rain the water licked from indoor unit. We already complaint three times but till now the problem not solved.

At last we come to know from your service team that

1) ac not fitted accordingly
2) out door unit wrongly fitted
3) the ac need to reinstallation.
4) they demand 1000/- for further installation and to solve the problem.

Kindly look after the matter and solve the problem immediately.

Thanking you,

With regards,

Sahadev maikap
Ph - [protected]