Panind — problem of pan card

Sir, I've applied for the pan card in your site and i've made the payment through net banking but now I want to cancel the application for some reason. Pleased refund my payment of rs 499/-. Your site is asking for hard copy of the application form. I don't have enough time to go to speed post or to the courier service.please, cancel my pan card registration process.
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Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
I have applied for pan card as i have lost it but customer care line not getting to busy to share my problem and i have submitted all relevant documents kindly call
PAN Application with us. Your OrderID is MO-[protected]N. still pancard status showing name not verified, Already 1 month over for applying, or else refund my amount.

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