Pantaloons Fashion & Retail — 2 times debited amount from my account

 
2 Reviews
Sentrum mall, shristi nagar asansol, Asansol, Burdwan District, West Bengal, India
 Rajesh567 on May 26, 2019
2 times my amount is debited
on 25th of may(Saturday ) i purchase some items from brand factory centrum mall, asansol. The boy who was taking my bill had swipe my card and after that said his POS machine not working but at the same time my amount was deducted from my bank account nd received msg from bank. I tell him amt is deducted but he said, sir aapko firse try krna pdega ye transaction fail hua he, i was asking him but what about my amount which was allready debited, he said "Aapko 24hrs me credit ho jayega" . i wait till now but not getting return my money.really frustated about this incidence even i call customer care, and brand factory also but they didnt pick our phone
My contact no is...[protected]
Email id is..rajeshkumar.[protected]@gmail.com

2 times debited amount from my account

Complaint Status


[May 26, 2019] Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Updated by Rajesh567, May 26, 2019
Product info and invoice no .are details on jpg files..plz check

2 times debited amount from my account
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Mr. Rajesh,

I am concerned to note this. Could you please share your contact number at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group
Rajesh567's [Complaint's author] reply, May 27, 2019
My contact no...9382075993
Email [email protected]

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    Pantaloons Fashion & Retail - 2 times debited amount from my account