[Resolved]  Pantaloons Fashion & Retail — exchange denied.

Address:

Adabari, 781012

We brought a pair of pump shoes for one of our friend yesterday. But the shoes didn't fit her well. So we went there to exchange the shoes for another pair. Firstly the gate keeper was reluctant. Then the people of the counter began to act irritated. It was like we were asking them to give away something free.
At the time of buying we were told that goods can be exchanged within a limited time period. We were there to exchange the next day itself. The person behind the counter was so rude in his behaviour. He refused to exchange the good. And said it's price is more today. He increased the price. The good we bought was 299. Today also there was sticker on the good and it said 299. The good day was on offer. But those people refused and said price was 699. It's not about price. But the behaviour of the employees with customers, which hurt me alot. I am student of gauhati university. I go to pantaloons for shopping with my friends on all occasions. But after what happened today, i won't ever go to that place ever again and will make sure even my friends don't go. I was really disappointed with those people who sat at the counter in pantaloons, adabari around 7 in the evening on 8th of august. I hope pantaloons take actions.