Parveen Travels — regarding conway hotel

Address:

635109

Today i am traveling from chennai to hosur.
The bus stopped at sai akshai hotel to take dinner. The service and response by the hotel management was very poor. I have told the cabin crew but they told that it is the parveen travels company advice and if you have any greavance they told me mail.
My ticket details given below:
*get set for your journey*
Hi pm srinivasan
Hope you packed your bags and ready for your journey to hosur.
You can get directions and navigate to your boarding point with the map below.
https://maps.google.com/?saddr=My+Location&daddr=13.045644, 80.070419
You can reach out to the bus operator at[protected]/[protected] in case of further queries.

*here is your ticket for boarding*
Route: chennai to hosur
Ticket no: tm5v50976288
Passenger name: pm srinivasan
Pnr: bspt[protected]
Travels: parveen travels
Departure: 05:10 pm may 1, 2018
Seat numbers: 03
Boarding point: poonamallee - sri motel highway
Landmark: near nazarthpettai signal.
Address:sri motel highway
Parveen travels
—
Redbus t&c apply
Bus details
*your bus location*

Know the location of your bus, which route it is taking and when it would arrive at your boarding location.

Tracking link for your journey with *parveen travels* is http://goo.gl/otQYjm

*bus no:* `ka01af5299`