Patanjali Ayurved — Misbehaving with patients | |||
Hi Team, My name is Vishal Kashyap, I have multiple health issues like hyperacidity, digestive issues, liver problems. It's been 2 months that I am taking medicine from your store address : SCO 8, 9 Opposite Delhi public school, Gazipur road, Zirakpur, punjab. [protected] Person sitting on the counter name Akash. Today I made a visit for my another health issue, where doctor gave my some diet to follow. Previously I already take multiple medicine of patanjali. Today when doctor gave the diet plan, when I came home I got confused on one thing, for which I called the number given on the sheet. Akash answered and said doctor who is busy with the patients, I said ok. After half n hr my wife called at the same number, then this guy Akash started complaining my wife that your husband always forget the procedure. When I called him asking why he said all this, he behaved so rude on the phone saying aap jaisa bewakoof Insaan nahi dekha jisko apni medicine yaad nahi rehti. Imagine there is a patient who already is facing health issues, and dealing with his health problems, and instead of support or service he get irrates and behave rudely And when confronted on this he says that you all the time call the doctor for such reason. First of all last time I called the doctor when by mistake I took over dose of one medicine due to which my health went bad so I consulted her. After that I never did. And today I called the doctor only to confirm the diet plan which she shared with me. If a patient tends to forget things then you should understand. Every person is not the same. And if doctors cannot give service And the most worst part. He threatened me saying don't you dare come at my store again'. If you have any problem come to me I will talk to you personally. Imagine the ki d of gunda he is. I have checked this multiple times that this person behave rude with other customers too, when they raise any questions. I am not going to this store anymore and I will make sure that I share the review as much with the public so no one should go to his store ever. Very bad experience. Patanjali, you should check person before giving your franchise. Please escalate this matter. Regards Vishal Kashyap, [protected] Was this information helpful? | |||
Patanjali Ayurved customer support has been notified about the posted complaint. | |||
Add a Comment | |||
19%
Complaints
1741
Pending
96
Resolved
288
+91 13 3424 0008
+91 13 3422 7444
Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
Post your Comment