Patanjali Ayurved — patanjali ayurved a big fraud by orderme app of patanjali group

Address:Department eCommerce, D-28 Industrial Area Haridwar Haridwar District Uttarakhand India - 249401

I did 2 prepaid order on 20 aug 2020 of rs. 1675 and rs. 1045 #order number 254766 and 240487 from orderme app of patanjali ayurveda. Which has not yet been delivered. No way to track status, what's app support number not responding at all. The customer care number of order me app is fake. It rings continuously for more than hours but nobody responds. If someone picked the call they disconnected after checking my order. Now the new thing is happening. Calls are getting disconnected in 5 seconds automatically.
Called on customer care of patanjali ayurveda. The customer care number was busy for more than 2 hrs. Once it got connected, it took another 40 minutes to get connected customer care executive. They do not have any information on orders placed on order me app.
Baba ramdev and bal krishna and their team are doing fraud with indian customers by taking their money in advance and neither delivering the products nor responding the queries of customers. It is a big scam floated by patanjali to loot money of honest people who believe and trust patanjali and baba ramdev.
Request to help in getting my money back from this fraud company.
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Patanjali Ayurved customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2020
Patanjali Ayurved Customer Care's response
OM
Dear Sir/Madam,

In response to your query, we apologize for the inconvenience caused to you. Based on your concern with regard to your order made via OrderMe App, you may contact us at our dedicated helpline number [protected] & email us at [protected]@orderme.co.in to have a detailed solution. Thank you for your continued support.

Warm Regards
Team Grc
Patanjali Ayurved Ltd.
Sep 21, 2020
Updated by jainmca
Hi Patanjali Ayurved Customer Care,

You and you still ignore the main issue and trying to mold the issue according to you. why a customer comes and posts an issue on the public domain. did he have not to try all possible ways to resolve this issue? if you really want to help the customer then please release the delivery or refund the money. otherwise now I have only one option to FIR on cybercrime.
Complaint comments 

Comments

I ordered 2 coronil kit on orderme and paid Rs1090.00 on line on 29.03.2021but nothing heard till now. Customer Care Phones does not work nor trecking service working. As per Swami Ram Dev Ji CORONIL is supposed to be delivered within 72 hrs at my location. It needs urgent attention.

SITA RAM SHARMA
B-211, Sector-55,
NOIDA-201307
M: [protected]
[protected]

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    Patanjali Ayurved Phone
    +91 13 3424 0008
    +91 13 3422 7444
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    Department eCommerce, D-28 Industrial Area, Haridwar, Uttarakhand, India - 249401
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