Patanjali Ayurved — Payment not received (order has been placed but not delivered)

Address:	Kanchipuram, Tamil Nadu, 603110
Website:	www.patanjaliayurved.net

Hello,
I am in germany right now. And i have ordered some products from patanjali ayurveda (Order # : [protected] | order date :[protected]:38 pm) online to my friend's address who lives near chennai. And i paid to buy my account (Icici bank debit card transaction id- sb498800, transaction description - min/patanjali a/ [protected]/0).My ordered has not been sent but it was placed and shows placed to me . And they did not send any mail to me regarding my product. And i am not able to track my order too. I am calling them from 24th april as i placed my ordered on 22nd april. I am mailing them on the email which they mentioned on their website ([protected]@patanjaliayurved.Net) even my friends are calling them from india only. I am also calling them from germany on the given number tel (+[protected]. No one is attending the call, i got mail from my bank also when i did the transaction to patanjali . And that mail also tells that you have sent 1100 inr to patanjali. So i want my refund . I hope you will be able to help me. And i will really appreciate you response. My email id is [protected]@gmail.com and as my german number is +49-[protected].
Thank you
Best regards,
Archana dhama


Rahul's address
Rahul kumaar s/o subramani
No. 35 girivalapathi, opp to forest office, thirupporur.
Kancheepuram
Tamil nadu
[protected]
603110