Pay TM — Metro recharge

Address:	201010
Website:	paytm.com

Hello,
I have recharge my metro card on 10th apr'16, thru paytm and i made this payment of rs. 500/- towards my metro card recharge. I visited metro station to validate the transaction, but still rs. 500/- not refilled into my metro card till date nor money refunded to my hdfc bank account. I am very much surprised where this money gone. Metro says that amount of rs. 500/- still not refilled to my metro card it means this money lying on paytm. Kindly help to refund my money or refilled this money to my metro card no. [protected].

Regards,
Ravi shankar,
+91-[protected]